Managed Services

In today’s fluctuating financial climate, many organisations worldwide rely on employing a contingent workforce. After all, having people in place when demand is high is vital. Yet having the space to regroup and reassess in slower times is also key. We estimate that major global companies now have a 33% contingent workforce—a figure set to increase to up to 50% in some industries.

 

But managing that workforce can be a drain on internal resources with a rising TCO and lower productivity. That's where our Managed Services offering makes a difference for our clients and partners.

Our Managed Services capability covers all aspects of Managed IT services  outsourcing.

Incorporating flexible costing and operating models enables us to build customized solutions for

different types of clients and business lines.

We offer IT and Services Desk support, End User Device support, Application support,

Data Center and Infrastructure support, and the full range of Business Process Outsourcing

Services, including but not limited to Financial, Human Resources, Logistics and Transportation, and

Legal services. 

Our Service Delivery Framework model utilizes best-practice critical SLAs/KPI and other outcomes-driven metrics facilitating value add measurement for our partners' and clients' businesses.